Horti
Robotics
Streamlined order management in the fast-growing horticultural technology business.
80% Less Back-Office
Automation of order processing and administrative workflows has reduced workloads by up to 80%.
3x Faster Sales
Sales quotes and orders are accelerated through streamlined no-code workflows.
100% CX Driven
Customers can independently request quotations, place orders, and monitor order status.
Challenge
Support scalable growth in the horti grafting world
✦ High workload manual orders
✦ Long lead times for handling quotes
✦ Growing demand requiring scalability
✦ Need for greater customer autonomy
Solution
Transform order processing into a scalable experience
✦ One platform sales, service & ops
✦ Automatic flows orders & follow-ups
✦ Customer portal for order tracking
✦ Centralized data, full visibility
Impact
New focus on customer value with full scalability
✦ Automated orders, less workload
✦ 3x faster throughput, quote-to-order
✦ Ultimate global ordering experience
✦ Scalable operations for fast growth